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|Inquiry & order: Please check availability before ordering by e-mail to: firstname.lastname@example.org. Note that some items are shipped directly from Japan and subject to prior sale.|
|Communications: Please include your name, address, and telephone number in all communications.|
|Pricing: Prices include shipping.|
|Payment: We accept VISA, MasterCard, or personal checks. Customers will not be charged until orders are shipped.|
in Japan are shipped by Express Air directly from the
artists. Shipping within the US is by FedEx or UPS Ground
|Presentation box: With the exception of tea bowls and tea ceremony wares, all showpieces and pricing do not include wooden boxes. We can custom-order wooden presentation boxes at-cost if requested.|
|Guarantee: We take great pride in providing the best service. Your satisfaction is 100% guaranteed. If you are not completely satisfied with your purchase, simply contact us within 7 days. We will gladly refund your purchase.|
Privacy: We maintain strict
confidentiality of our customers' information. We do not keep
credit card information in the computer system,
nor share personal information with any other parties.
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