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|Inquiry & order: Please e-mail Director@touchingstone.com. All inquiries must include your name, address, and telephone number.|
accept VISA, MasterCard, or persona.
|Presentation box: With the exception of tea bowls and tea ceremony wares, all our showpieces and pricing do not include wooden boxes. We can custom-order wooden presentation boxes at-cost (box+shipping from Japan) if requested.|
in stock are generally shipped the next business
day after receiving payment. Special orders are shipped by
Express Air from Japan and forwarded to customers when the
Shipping within the United States is by FedEx Ground unless specified. Shipping to oversea is by FedEx Economy Air unless specified. The actual shipping cost will be added to the invoice.
take great pride in providing the best service to both
walk-in and online customers. Your satisfaction is 100%
guaranteed. If you are not completely satisfied with your
purchase, simply contact us within 7 days. We will gladly
replace or refund your purchase except for shipping cost and
any bank service or currency
exchange fee incurred on the purchase.
Privacy: We maintain strict practice to
absolutely safeguard customers' information. We do not keep
customers' credit card information in the computer system,
nor share personal information with any other parties.
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